Frequently Asked Questions

Please read our FAQ before sending us a message.

Why should you choose HeritageMusical.com?

Heritage Musical Center is a leading retailer of musical instruments and products based in New Delhi. Our aim is to guide, inspire, educate and support you in all your musical needs. We offer a wide variety that lets you handpick what’s best for you..

What if the product I want is not available?

Please let us know via call/email and our customer service team will make sure that we either find you an alternative right product, or we let the customer know when new stock is expected

Which payment methods are accepted in the Online Shop?

We accept credit and debit cards from all banks. You can also pay using net banking. Our customers can also opt for self pick-up by paying cash or by cheque.

How long does it take to deliver the product?

To ship anywhere it India, it usually takes 6-8 working days. Our customers receive their products after 12-15 working days (excluding Saturdays and Sundays).

What happens after the product is ordered?

We have a very extensive process which finally gets you your order, after placing your order, we verify our stock to ensure that the product is available, it is then tested rigorously and packed properly to ensure that your product reaches you in safe and sound condition. This takes 4-6 working days and your product is shipped.

How do I track my order?

You can track your order using your invoice which is sent to you just after the order is received. For any
assistance you can always contact us via call or mail.

Get in touch with us

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Feel free to get in touch with us and our team will get back to you within 24 hours.

 

Come Visit our Store

F-6/10, Mandir Marg, Block F, Krishna Nagar, New Delhi, Delhi 110051

We’re open Tuesday – Sunday, 10 a.m. – 7 p.m. IST

Contact Number: 9818033477, 9818033277

Email ID: heritagemusicalcentre@gmail.com

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